FAQs - Eshanika Jewellery

What types of jewelry do you sell?

We offer a wide range of jewelry, including rings, necklaces, earrings, bangles, bracelets, and custom-designed pieces, crafted with high-quality materials.

How do I place an order?

Simply browse our website, select your favorite product, click “Add to Cart”, and proceed to Checkout. Fill in your shipping details, choose your payment method, and confirm your order.

What payment methods do you accept?

We accept:

Credit/Debit Cards (Visa, MasterCard, RuPay)
UPI & Net Banking
Wallet Payments (PhonePe, Paytm, Google Pay)
Cash on Delivery (COD) – available in select pin codes

How long does delivery take?

Orders are processed within 1–3 business days and delivered within 3–7 business days, depending on your location.

Do you offer free shipping?

Yes! We offer Free Shipping on prepaid orders above ₹500. For smaller or COD orders, a small shipping fee may apply.

Can I return or exchange an item?

Yes, we have a 7-day return policy for unused items in original packaging. For more details, please see our Return & Refund Policy.

How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS. You can track your package on our courier partner’s website.

Are your products genuine and safe?

Absolutely! All our jewelry is made with authentic materials and undergoes strict quality checks before dispatch.

Do you offer custom jewelry designs?

Yes, we love bringing your ideas to life! Contact us at info@eshanikajewellery.com or call +91 9204-817831 for custom order inquiries.

How can I contact Eshanika?

Eshanika
Bagbera Colony, Road No. 03, Block No. 89/2/3,
Nehru Maidan, East Singhbhum,
Jamshedpur – 831002, Jharkhand, India
📞 +91 9204-817831
📧 info@eshanikajewellery.com

Will the jewellery tarnish?

Our jewellery is crafted with high-quality materials. With proper care and storage, it will maintain its shine for years. We also provide jewellery care tips to help you keep it looking new.

Is it nickel-free & safe for sensitive skin?

Yes, our jewellery is nickel-free and hypoallergenic, making it safe and comfortable for sensitive skin.

How do I care for my jewellery?

Keep your jewellery away from water, perfumes, and harsh chemicals. Store it in a dry pouch or box when not in use. Clean gently with a soft cloth to maintain its shine.

Do you provide gift wrap?

Yes, we offer elegant gift wrapping options so your jewellery is ready to be gifted.

Is Cash on Delivery (COD) available?

Yes, we offer COD for orders within India for your convenience.

Do you ship internationally?

Yes, we ship worldwide with reliable courier partners. Shipping charges and delivery times vary depending on the destination.