FAQs – Eshanika Jewellery

How can help you ?

Let us know how we can help you

Need help with a product, tracking your order, or returns?

📞 +91 9204-817831

What types of jewelry do you sell?

We offer a wide range of jewelry, including rings, necklaces, earrings, bangles, bracelets, and custom-designed pieces, crafted with high-quality materials.

How do I place an order?

Simply browse our website, select your favorite product, click “Add to Cart”, and proceed to Checkout. Fill in your shipping details, choose your payment method, and confirm your order.

What payment methods do you accept?

We accept:

Credit/Debit Cards (Visa, MasterCard, RuPay)
UPI & Net Banking
Wallet Payments (PhonePe, Paytm, Google Pay)
Cash on Delivery (COD) – available in select pin codes

How long does delivery take?

Orders are processed within 1–3 business days and delivered within 3–7 business days, depending on your location.

Do you offer free shipping?

Yes! We offer Free Shipping on prepaid orders above ₹500. For smaller or COD orders, a small shipping fee may apply.

Can I return or exchange an item?

Yes, we have a 7-day return policy for unused items in original packaging. For more details, please see our Return & Refund Policy.

How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS. You can track your package on our courier partner’s website.

Are your products genuine and safe?

Absolutely! All our jewelry is made with authentic materials and undergoes strict quality checks before dispatch.

Do you offer custom jewelry designs?

Yes, we love bringing your ideas to life! Contact us at info@eshanikajewellery.com or call +91 9204-817831 for custom order inquiries.

How can I contact Eshanika?

Eshanika
Bagbera Colony, Road No. 03, Block No. 89/2/3,
Nehru Maidan, East Singhbhum,
Jamshedpur – 831002, Jharkhand, India
📞 +91 9204-817831
📧 info@eshanikajewellery.com